ROHM believes that if a problem occurs with a product, the appropriate customer service should be able to respond and properly deal with it in a timely manner. With this in mind, ROHM headquarters has set up Quality Assurance Centers in every major region around the world equipped with all the devices required for analysis of the failure.
There are 9 QA Centers total: located in Kyoto, Yokohama, Detroit, Dusseldorf, Shanghai, Hong Kong, Taipei, Seoul and Singapore.
*QA:Quality Assurance |
| Establishment of QA centers (1.Thorough conduct of primary response within 24 hours 2.Reinforcement of local support) |
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